Effective as of October 21, 2021
Refunds
Refunds are allowed when requested within the first 30 days after the transaction has been made. All refunds are exclusively covered for those who have opted in and have paid their annual enrollment fee. If you have not paid your enrollment fee, or have opted out of the enrollment fee, you have waived your right to a refund. We reserve the right to refuse a refund for those who have requested a refund for services rendered such as personal training, as well as the use of our facility for Open Gym uses.
Membership Subscription Pauses
Pausing your membership subscription is allowed up to 1 time (1 month) per year exclusively for those who have opted in and have paid their annual enrollment fee. Pausing your membership will keep your subscription locked in your current rate for the duration of your membership with us. We do not offer a membership pause beyond 1 month. We will not refund any membership subscription fees that restart after your pause has expired.